SHOPPING INFORMATION

Delivery charges for orders from the online shop?

Delivery charges vary depending on your location and the size of your order. The exact shipping cost will be calculated and displayed at checkout before you confirm your purchase.

How long will delivery take?

Delivery time depends on your location and product.

  • Standard delivery typically takes 2–5 business days.

     

  • Remote areas may require additional time.

     

Once your order is dispatched, you will receive tracking details (if applicable) so you can monitor your shipment.

What exactly happens after ordering?

After you place your order:

  1. You will receive an order confirmation email.

     

  2. Our team verifies and processes your order.

     

  3. The order is packed and handed over to our delivery partner.

     

  4. You receive shipping confirmation and tracking information.

     

  5. Your order is delivered to your provided address.

     

If there are any issues or delays, our support team will contact you promptly.

Do I receive an invoice for my order?

Yes. An official invoice will be sent to your registered email address after your order is confirmed.

You may also receive a printed invoice inside your package.

Can I track my order?

Yes. Once your order is shipped, you will receive tracking details via email or SMS. 

Can I cancel or modify my order after placing it?

Orders can only be modified or canceled before they are dispatched. Contact our customer support team as soon as possible if you need to make changes.

What is a wishlist?

A wishlist allows you to save products you’re interested in purchasing later.

It helps you keep track of your favorite items without adding them to your cart. You can review your wishlist anytime and move items to your cart when you’re ready to complete your purchase.

PAYMENT INFORMATION

What payment methods do you accept?

We accept Cash on Delivery (COD) and Direct Bank Transfer only.

When is the order payment taken?

For Cash On Delivery (COD) Orders. It requires 50% Advance Payment. Remaining amount will be paid upon Delivery. For Direct Bank Transfer 100% Advance Payment is required.

 
What should I do if I receive a damaged or wrong product?

We sincerely apologize for the inconvenience. If you receive a damaged, defective or incorrect item:

  1. Contact our customer support team within the specified return window.
  2. Share clear photos of the product and packaging.
  3. Our team will verify the issue and guide you through the replacement or return process.